Online advertisers have been using cookies for years to track user data, including sites they visit and other performance benefits, in order to serve them relevant ads. But Google is putting a stop to this by 2022, stating that this has led to an “erosion of trust and a growing concern” about privacy, personal identity.
According to Wikipedia, Chrome currently has almost 64% of usage share across all browsers. It will be joining Safari and Firefox and companies like Apple who have already phased out third party cookies. Building trust amongst target audiences will be of greater importance to digital marketers as they try to respect the privacy of their customers who are feeling “out of control” according to a recent Pew Research study.
In an article entitled Americans and Privacy: Concerned, Confused and Feeling Lack of Control Over Their Personal Information 81% of those polled said that the “potential risks they face because of data collection by companies outweigh the benefits”. The concerns lie mainly with those organizations (government and companies) that “collect, store and use their personal information”.
In this new era of “zero party data collection” are we truly looking at the death of Remarketing? According to Preference Choice zero data collection actually provides fresh opportunities as marketers can now collect data directly and transparently from the customer. “No longer are you purchasing data from a third party who may or may not keep that data clean. Hard bounces, poor targeting, and money flushed down the toilet can be a thing of the past. And since you’re asking your customers for it directly, you are able to ask for more data than you might have through purchasing it. Want their t-shirt size? Just ask. Want to know their favorite color? Again, just ask.”
Google’s alternative to third party cookies, called Federated Learning of Cohorts (FLoC) is a Privacy Sandbox API, that will act as alternative application for browsers to enable interest-based advertising. Democratizing access to user data, information will be kept locally within the browser and will only expose the cohort ID. A user’s FLoC will be updated over time so that it will still provide “advertising utility”. According to Search Engine Land FLoC works by “gathering data about a user’s browsing habits and then clustering groups of users with similar interests into cohorts. The algorithm used to develop those cohorts may look at the URLs of sites that the user visited and the content of those pages, among other factors…information about the cohort is then shared for advertising purposes.” As of March 30th, Google has begun testing an “developer origin trial” of FLoC across 5% of Chrome users worldwide, according to their blog. The trial will allow Google to track both cookies and FLoC “cohort” IDs.
Some big tech organizations feel that FLoC is still not secure enough and there are a number of potential “abuse scenarios” including “browser fingerprinting” to extract individual user data. According to GitHub “it should be clear that FLoC will never be able to prevent all misuse. There will be categories that are sensitive in contexts that weren’t predicted. Beyond FLoC’s technical means of preventing abuse, sites that use cohorts will need to ensure that people are treated fairly, just as they must with algorithmic decisions made based on any other data today.”
In a recent blog Search Engine Land used Apple as an example to suggest that at least 60% of users will decline data by clicking “Don’t Allow” when Apple’s new app tracking transparency prompt pops up. If this is an indicator of upcoming user behavior will marketers have enough data to accurately target campaigns? Singular’s IDFA survey seems to think so. According to the author of the survey John Koetsier, 40% of users simply don’t care if their data is collected, although they may not fully understand the implications of data collection. This 40% may be sufficient enough data for marketers to make intelligent decisions in their campaigns. “If 40% of iOS users do actually allow marketers to track advertising effectiveness by clicking OK in the ATT pop-up, that’s not insignificant. In fact, you could argue that 40% is a big enough percentage to make aggregate judgments about the other 60%, at least in some things.